TS Granite Ltd ("we", "us", "our") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us, request a quotation or use our services.

TS Granite Ltd
Unit 6, Bednall Head Farm
Cannock Road
Bednall Head
Stafford
ST17 0SG
United Kingdom

Telephone: 01785 665196
Email: sales@tsgranite.com

We may collect and process the following information:

• Name
• Email address
• Telephone number
• Postal address
• Project details
• Property information
• Any documents, plans, images or measurements you submit

When you visit our website, we may collect:

• IP address
• Browser type and version
• Device information
• Pages visited
• Time spent on the website
• Referring website information

This information may be collected through cookies and analytics tools.

We use your information to:

• Respond to enquiries
• Provide quotations
• Arrange surveys, templating and installation appointments
• Supply products and services
• Manage customer relationships
• Improve our website and services
• Comply with legal and regulatory obligations
• Prevent fraud and protect our business

If you contact us or request information, we may communicate with you regarding your enquiry.

Where permitted by law, we may send marketing communications about our products and services. You may opt out of marketing communications at any time.

We process personal data under one or more of the following legal bases:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Our legitimate business interests

We do not sell your personal information.

We may share information with trusted third parties where necessary, including:

• Suppliers and manufacturers
• Installation teams and contractors
• Professional advisers
• IT and website service providers
• Marketing and analytics providers
• Regulatory or legal authorities where required

All third parties are required to handle your data securely and in accordance with applicable data protection laws.

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes and enforce our agreements.

We take appropriate technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration or destruction.

However, no method of internet transmission or electronic storage is completely secure and we cannot guarantee absolute security.

Under UK data protection legislation, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict processing
• Object to processing
• Request transfer of your information
• Withdraw consent where applicable

To exercise any of these rights, please contact us using the details provided above.

Our website may use cookies and similar technologies to improve user experience, analyse website traffic and support marketing activities.

You can control cookie preferences through your browser settings and any cookie consent tools available on our website.

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

We may update this Privacy Policy from time to time. Any changes will be posted on this page and become effective immediately upon publication.

If you have any questions about this Privacy Policy or how your information is handled, please contact:

TS Granite Ltd
Unit 6, Bednall Head Farm
Cannock Road
Bednall Head
Stafford
ST17 0SG

Telephone: 01785 665196
Email: sales@tsgranite.com

Last Updated: 19 June 2026